Can Urania work without the internet?
Some supported AI processing can run using downloaded on-device models. Cloud AI requires network connectivity. Downloading an on-device model also requires access to its model source. Availability depends on the feature and selected model.
Why is an AI option unavailable?
An on-device option may require the corresponding model to be downloaded. A cloud option may require provider configuration, such as an API key. Open Settings › On-device AI, or Settings › Advanced › Use Your Own APIs, or sign in to Urania Online.
What is the difference between on-device and cloud AI?
On-device AI uses supported models stored on your device for supported processing. Cloud AI sends the content needed for the selected operation to a configured online provider and requires appropriate network connectivity.
Where do I download an on-device AI model?
Open Settings › On-device AI › Download models, choose the models and tap Download now.
Can I back up downloaded AI models?
Yes. Open Settings › On-device AI › Back up and restore. Backups are saved in Documents/Urania.
Why does Android ask for access to my backup folder?
Android controls access to shared folders. Urania may need your permission to read or restore an existing model backup. Once valid folder access is granted and retained, Urania reuses it while that permission remains available.
Does Urania back up my chats and transcripts with AI model backup?
No. AI model backup covers supported downloaded AI model files. Conversations, transcripts, API keys and general application preferences are not part of the AI model backup.
What is the difference between Record / Notes and Translate audio?
Record / Notes is intended for transcription and subsequent outputs such as summaries or custom AI processing. Translate audio converts supported speech/audio into text and then translates that text into the selected target language.
Can I ask questions about an image or document?
After a supported image or document is accepted, contextual Ask Urania may be available. The source context is shown when it is attached to the conversation.
How do I start a new Ask Urania chat?
In Ask Urania, tap Refresh at the top. The previous chat stays in History.
What are Workflows?
Workflows let you save repeat Record / Notes processing configuration, including transcription settings and an output such as Summary or Custom prompt.
Where can I find my previous work?
Open History from the bottom bar. It has tabs for Record / Notes, Image / Document and Chats.
Where can I see errors or diagnostic information?
Open Settings › Diagnostics and tap Send log to send a support log. Your past work is in History.
Why do I need to agree before configuring my own AI provider?
Use Your Own APIs connects Urania to independent third-party AI services using credentials you provide. Review the provider terms shown there and explicitly accept them before saving provider configuration.
How many files can I analyse together?
Up to 4 files at a time in Image / Document: images, PDFs or Word documents, in any mix.
What does Allow background processing do?
It lets Urania keep working (for example, on-device transcription and summaries) when you leave the app or lock the phone. Tapping Allow opens Urania's App info, where you set Battery to Unrestricted (on OnePlus, OPPO and realme phones: Battery usage › Allow background activity). Settings › Background processing shows the current state. Some phone makers add their own background limits that Urania can't change.
Where are support logs sent?
Only where you send them: Settings › Diagnostics › Send log opens your email app addressed to support@athvani.com. Logs never contain your recordings, transcripts or messages.
Does Urania automatically switch AI providers if my selected provider is unavailable?
No. Urania identifies an unavailable provider or model and directs you to configure or download the required option rather than silently substituting another one.
What is Urania Online?
Urania Online is one of the processing choices, included in the Urania Trial, Urania Lite and Urania Pro. Urania shows the maximum Urania Credits required before a chargeable request starts and never intentionally settles above that approved maximum.
Is there a limit on Urania Online requests?
Yes, a fair-use limit: up to 200 Urania Online requests a day per account, with the day resetting at midnight India time. It applies to Urania Trial, Urania Lite and Urania Pro alike. A request refused by this limit uses no credits, and the limit is also in the Terms of Use and on the plans screen. On-device AI and Use Your Own APIs have no such limit.
Do on-device AI or my own API keys use Urania Credits?
No. Urania Credits are for eligible Urania Online processing. Supported on-device processing and requests sent with your own configured provider credentials do not consume Urania Credits.
What are Urania Trial, Urania Lite and Urania Pro?
Urania Trial: 5 days of everything in Urania, including on-device AI, free. It starts when you first sign in, nothing is charged and nothing renews, and it is once per account, email address and phone. It comes with 4 welcome credits for Urania Online. Urania Lite: Urania Online and Use Your Own APIs, without on-device AI — 6 months with 10 Urania Credits every month, or 1 year with 15 every month. Urania Pro: everything, including on-device AI — 6 months with 15 Urania Credits every month, or 1 year with 20 every month. Lite and Pro are Google Play subscriptions that renew automatically until you cancel; Google Play shows the price before you buy.
Do I need to sign in?
Yes. Your Urania Trial and your Urania Lite or Urania Pro plan belong to your signed-in account, so Urania needs you signed in to confirm them. Your History, Settings and Profile on this phone open without a plan.
What happens when my trial or plan ends?
When the Urania Trial ends without a plan, Urania can't process anything until you choose Urania Lite or Urania Pro. When a plan ends, only Urania Online can be used, until the Urania Credits you bought are used up; on-device AI and Use Your Own APIs stop. Access ends exactly at the end of the trial or of the period you paid for. Your History (open, share, export and delete), Settings, Profile, Diagnostics and Delete account always stay available, and downloaded AI models stay on your phone until you delete them in Settings › On-device AI.
If I buy a plan during my trial, do I keep the remaining trial days?
No. Buying Urania Lite or Urania Pro during the Urania Trial ends the trial at once; the plan starts and is charged straight away. No extra free days are added.
How do I cancel or change my plan?
Open Settings › Credits › Your plan, or Google Play › Payments & subscriptions › Subscriptions. If you cancel, you keep your plan until the end of the 6 months or year you paid for, and it doesn't renew. Moving from Lite to Pro starts at once and Google Play adjusts the price for the time left in your current period. Moving from Pro to Lite starts at your next renewal.
How do Urania Credits work with my plan?
Monthly credits are for that month only. Any left unused expire at the end of the month and don't carry over. Credits you buy, and your welcome credits, carry forward and never expire. Monthly credits are used first, then welcome credits, then the credits you bought, so the credits you bought last longest. Monthly credits arrive when your plan starts and at the start of each calendar month (India time) while it is active; upgrading from Lite to Pro during a month tops that month up to Pro's number. Extra Urania Credits can be bought only with Urania Lite or Urania Pro.
Can I use Urania offline?
Yes, up to the end of your trial or paid period. Urania keeps a record of your plan, signed by Urania Online, on your phone. It is confirmed again the first time your phone is online after a restart, at least every 30 days, and if your phone's date or time is moved back. Urania also counts how long your phone has been switched on since the last confirmation, so changing the date can't stretch a trial or plan.
Do purchased Urania Credits expire?
No. Credits you buy, and your welcome credits, carry forward and never expire. Monthly credits are for that month only. Any left unused expire at the end of the month and don't carry over. Promotional credits can have separately disclosed promotional conditions.
How do I delete my Urania Online account?
Open Settings › Profile, sign in to the account, and choose Delete account and data. All credits on that account — free and purchased — are lost and cannot be restored or moved, and the Urania Trial and welcome credits are not given again to the same email address or phone. Deleting the account does not cancel a Google Play subscription, and the time left on a Urania Lite or Urania Pro plan can't be moved to a new account: cancel it in Google Play first. The action does not delete local History or other data stored on this phone. Limited transaction/security records may be retained where required for refunds, fraud prevention, disputes or law.
What if an AI answer is unsafe or offensive?
Use Report this answer on the AI response. You can choose whether the answer text itself is included in the report.
Plans, prices and credits: see Access & pricing.